Reservation Policy

Reservation Policy:
Valid Credit Card is required to make a booking and guarantee a reservation

Deposit/ Cancellation Policy:
For reservations between December 7- April 8, during ski season, a full non-refundable deposit is taken 14 days prior to the arrival date.  For reservations between April 9 - December 6, Summer season, a full non-refundable deposit is taken 3 days prior to arrival. Cancellations/modifications are subject to penalties within the deposit/cancellation policy. The policy may be different with specific rate codes. In the event of no-show, the total cost of the stay will be billed to your credit card and the room is forfeited.

Standard Check-In and Check-Out Time:
Check-In Time: 4 pm MST     
Check Out Time: 11 am MST
Early or late checkout is based on availability and may incur additional fees. Please check with the hotel Front Desk.

A resort Fee is added to the room rate and includes use of our bike and ski valet, indoor pool, indoor hot tub, 2 outdoor hot tubs, steam room, sauna, fitness center, wi-fi access, and unlimited local calls.
Parking is available for a $30 nightly fee. Parking is at your own risk.
Pets are allowed and are subject to a $35 nightly fee per animal. Pets causing a disturbance may be asked to leave, are subject to removal by the Gunnison County Animal Control, and you can be fined up to $250. Pets must be attended at all times and they are not allowed on any furniture. You are responsible for any maintenance or repairs that may need to be done. 

Elevation Hotel and Spa is a smoke-free property. Smoking in guest rooms or on balconies is prohibited and will result in a $250 cleaning fee. Please use the designated smoking areas outside the hotel.